

Gijon
Spain
Every day, citizens, tourists and enterprises need to access a range of city services and resources, and in some cases to pay for them. Meanwhile, city councils are also developing various policies to boost healthy habits and social behavior to improve the quality of life.The Gijon City Council (ES) fulfils both these groups of needs with a smart card (Gijon Citizen Card) that gives citizens access to the city's services and public facilities, such as shared transport, cultural activities and digital services. It also sets up citizenship profiles to better match citizens' needs with public policies. The Citizen Card has become both an integrated tool for public services and a coordination and loyalty mechanism. Launched in 2002, the Citizen Card is now used by more than 300.000 people to access and pay for municipal services and activities.
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About this resource
URBACT is a European Territorial Cooperation programme that enables the cooperation of European cities within thematic networks since 2002. The programme also provides capacity-building activities and tools, and shares knowledge and good practices to city representatives and urban practitioners.