GAVIUS - From reactive to proactive public administrations

Gavius is an innovative project that aims to create a virtual assistant in the local administration, with the use of Artificial Intelligence, for communicating to the citizens the social welfare that they can use, process, grant, and receive it comfortably, fast and simply through a phone application. The potential beneficiaries will identify themselves through their biometric data, and they will be able to request and manage the social welfare platform.
The City Hall of Gavà, according to its well-known position as an open and transparent administration, proposes to make a step forward and to become a pioneer in the use of artificial intelligence and big data for the improvement of its management.
Gavius project is expected to be a more intelligent administration, which is a modern, accessible, and adapted to the digital transformation that we are nowadays experiencing, and always oriented to the citizenship. Because technology is already an indispensable aspect when it refers to address the social challenges and re-think the public management. 
Gavius is a tool that will provide solutions at different levels:
1.    Citizenship: simplify and accelerate the bureaucratic processes with the City Hall. 
2.    Govern teams: to assist in decision making from the interpretation of data (municipality data driven).
3.    Municipal teams: improvement of productivity, speed and efficiency when it comes to the management of citizens’ procedures.
4.    Other administrations: Testing of the model based on the machine learning and Artificial Intelligence for the modernization of the public sector.